Terms of Service

1. Acceptance of Terms

By purchasing services from Infranext (“we,” “us,” or “our”), you (“the Client”) agree to be bound by these Terms of Service (“Terms”). These Terms govern your use of our website, services, and managed solutions. If you do not agree, please do not use our services.

2. Services Offered

We provide, but are not limited to:

  • Custom website and web application development
  • Full-stack development services
  • Discord and other bot development
  • UI/UX design for web and mobile apps
  • Managed VPS hosting, app deployment, and maintenance
  • Partnered cPanel hosting solutions (via EasySpace Systems)

3. Communication & Ordering Process

All orders, support, and project discussions are conducted through our official Discord server. It is the Client’s responsibility to maintain an active Discord account and communicate promptly regarding project updates and decisions. In exceptional cases, we may accept orders via email or other agreed-upon mediums.

4. Payment Terms

Project fees, subscription plans, and managed services are billed upfront unless otherwise agreed. We accept payments through designated platforms, communicated at the time of the order. Late payments may result in service suspension.

5. Intellectual Property & Ownership

Unless stated otherwise in your project agreement:

  • Custom project source code is delivered upon full payment.
  • For managed services, we retain infrastructure control to ensure performance and security. You do not receive access to server control panels unless on a cPanel plan with our partner EasySpace Systems.
  • Templates, internal tools, or prebuilt components remain our intellectual property unless otherwise agreed.

6. Managed Services Disclaimer

For managed services (including hosting, app maintenance, and bot management), the Client entrusts us with all operational responsibilities. You will not be provided direct backend or server-level access unless your package specifically includes it. Requests for updates, fixes, or configuration changes must be submitted through Discord or your designated support channel.

Hosting reliability is subject to our upstream providers’ service levels. We are not liable for outages caused by third-party infrastructure failures.

7. Refund Policy

Due to the digital nature of our services, all sales are final unless explicitly stated otherwise. In the event of non-delivery or service failure caused by us, partial refunds may be issued at our discretion.

8. Client Responsibilities

  • Provide timely feedback, content, and access required to complete your project.
  • Ensure your use of our services does not violate applicable laws, Discord’s Terms of Service, or any platform policies where your product operates.
  • Maintain backups of your content, where applicable.

9. Termination

We reserve the right to suspend or terminate your services if you breach these Terms, fail to pay invoices, or misuse our platforms. Upon termination, you may lose access to hosted services unless otherwise arranged.

10. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the Client for the specific service in question.

11. Changes to These Terms

We may update these Terms at any time. Material changes will be announced on our Discord server or website. Continued use of our services constitutes acceptance of the new terms. Latest changes may be noted by the date at the bottom.

12. Contact

For any questions about these Terms, please reach out to us on Discord or by email at support@infranext.dev.


Last Updated on 5th July, 2025

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